Full service web hosting, great prices and support. Starts at $1.99/month!
Results 1 to 4 of 4

Thread: Quantum Gateway not saving order details after checkout

  1. #1
    avs
    Guest


    Default Quantum Gateway not saving order details after checkout

    I installed the Quantum Gateway payment module on my oscmax shopping cart. This was the payment gateway referred to me by my merchant account provider (CDGcommerce). Everything seems to be working fine with the payment gateway, until the last checkout screen (after credit card info has been inputted). When the customer clicks checkout on the payment page, they are not redirected to the success screen and no order details are saved in oscmax. The screen just loops back to the first "delivery information" page.

    The worst part about it is that the credit card payment gets processed, but I am unaware of what was purchased. It causes alot of customer confusion and seems very unprofessional to have to contact my customers and ask them what they ordered. I contacted CDGCommerce/Quantum Gateway about this problem and they said it was something in my oscmax settings or server environment. I have spent days trying to fix it with no luck. Any help or suggestions would be greatly appreciated.

  2. #2
    osCMax Development Team

    Quantum Gateway not saving order details after checkout

    ridexbuilder's Avatar
    Join Date
    Jul 2008
    Location
    Haggisland
    Posts
    4,164
    Contribute If you enjoy reading the
    content here, click the below
    image to support our site.
    Click Here To Contribute To Our Site

    Total Contributions For

    ridexbuilder     $ 15.00
    Rep Power
    99


    Default Re: Quantum Gateway not saving order details after checkout

    1. You've posted in osC not 'Max section.
    2. Which version are you running?
    3. Server environment details.
    4. Turn on error reporting (do a search on these forums).
    5. Use an alternative payment module for your customers until resolved.
    6. Make a development environment to test things before going live.

    Developers resource at bitbucket
    *** *** ***
    oscmax.co.uk / ejsolutions.co.uk
    Hosting plans with installation, configuration, contributions, support and maintenance.
    *** FREE osCmax hosting available ***
    oscmaxtemplates.com

  3. #3
    avs
    Guest


    Default Re: Quantum Gateway not saving order details after checkout

    Thank you for your reply. I will try these steps!

    Also, sorry I did not realize I posted under oscommerce and not oscmax..

  4. #4
    osCMax Development Team

    Quantum Gateway not saving order details after checkout

    ridexbuilder's Avatar
    Join Date
    Jul 2008
    Location
    Haggisland
    Posts
    4,164
    Contribute If you enjoy reading the
    content here, click the below
    image to support our site.
    Click Here To Contribute To Our Site

    Total Contributions For

    ridexbuilder     $ 15.00
    Rep Power
    99


    Question Re: Quantum Gateway not saving order details after checkout

    I did have a quick search on the forum - was 2008 the latest version of Quantum?
    That's quite some time ago and may not be compatible with the latest standards.
    Last edited by ridexbuilder; 07-21-2010 at 12:14 PM. Reason: clarity

    Developers resource at bitbucket
    *** *** ***
    oscmax.co.uk / ejsolutions.co.uk
    Hosting plans with installation, configuration, contributions, support and maintenance.
    *** FREE osCmax hosting available ***
    oscmaxtemplates.com

Similar Threads

  1. Quantum Gateway E-Check module
    By michael_s in forum New osCommerce Contributions
    Replies: 0
    Last Post: 08-11-2009, 01:00 PM
  2. Quantum Gateway Full Integration
    By michael_s in forum New osCommerce Contributions
    Replies: 0
    Last Post: 02-06-2008, 03:23 PM
  3. Quantum Gateway Full Integration
    By michael_s in forum New osCommerce Contributions
    Replies: 0
    Last Post: 02-05-2008, 11:01 AM
  4. Quantum Gateway Full Integration
    By michael_s in forum New osCommerce Contributions
    Replies: 0
    Last Post: 10-23-2007, 09:11 AM
  5. some orders saving all details as blank
    By techmatters in forum osCmax v1.7 Discussion
    Replies: 0
    Last Post: 07-14-2005, 09:47 PM

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •