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Thread: Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

  1. #1
    gameznet
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    Default Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

    Hello,

    I have been using the standard checkout on our OSCMAX store but had a problem with coupons and vouchers not working as well as an issue where we would receive duplicate orders with paypal IPN

    I couldn't resolve those issues with the standard checkout however discovered that they do not exist if we use the one page checkout.

    So our store is now up and running with the one page checkout however it no longer sends the Admin Order Process Email alerts..

    the emails did send fine with the standard checkout and have only stopped sending since switching over to one page checkout.
    I have checked the mail logs and they are definitely not being sent.
    I have not changed anything else in the "My Store" settings which has the same details as before in "E-Mail Address" annd "Send Extra Order Emails To:"

    Any ideas why the Order Confirmation emails stopped sending?

  2. #2
    2001kx
    Guest


    Default Re: Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

    I stopped getting order emails as well but never switched my checkout?

    I have not changed anything else in the "My Store" settings which has the same details as before in "E-Mail Address" and "Send Extra Order Emails To:" either?

  3. #3
    osCMax Development Team

    Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

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    Default Re: Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

    Quote Originally Posted by 2001kx View Post
    I stopped getting order emails as well but never switched my checkout?

    I have not changed anything else in the "My Store" settings which has the same details as before in "E-Mail Address" and "Send Extra Order Emails To:" either?
    2001kx - I suspect if you have not changed anything within your store then your host will have changed something.

    Drop them a line and ask them ... without a code change nothing will have changed ...
    pgmarshall
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  4. #4
    osCMax Development Team

    Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

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    Exclamation Re: Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

    I also have this issue with one client - need to investigate the differences to others on the same VPS.

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  5. #5
    osCMax Development Team

    Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

    ridexbuilder's Avatar
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    Lightbulb Re: Admin Order Process Confirmation Emails Stopped Sending After Switching to One Page Checkout

    Scenario:
    One Page Checkout & PayPal IPN

    Workaround:
    Turn off OPC and turn on PWA

    Not ideal.

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