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Thread: Hackers are sending spam

  1. #1
    idahowebguy
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    Default Hackers are sending spam

    I keep getting hacked by spammers sending email through the store. I am running all the latest updates. My ISP keeps shutting the client down. HELP!

  2. #2
    osCMax Development Team

    Hackers are sending spam

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    Exclamation Re: Hackers are sending spam

    Quote Originally Posted by idahowebguy View Post
    I keep getting hacked by spammers sending email through the store. I am running all the latest updates. My ISP keeps shutting the client down. HELP!
    To get any meaningful help you need to supply much more info.
    Exact version would be useful.
    Have you followed the guidelines in the wiki, for securing your site?
    Have you enabled recaptcha?
    Is your hosting provider aware of your problem (lock down email relays for example)?
    Are you hosted on Windoze or *nix?

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  3. #3
    idahowebguy
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    Default Re: Hackers are sending spam

    Ok, I am running 2.5.3 on the newest php platform on Linux CENTOS 6.4 x86_64. I had this same problem on version 2.5.1 on the last php version. It appears they are getting in through the admin folder, I have renamed the folder several times to no avail.

  4. #4
    osCMax Development Team

    Hackers are sending spam

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    Default Re: Hackers are sending spam

    Quote Originally Posted by idahowebguy View Post
    Ok, I am running 2.5.3 on the newest php platform on Linux CENTOS 6.4 x86_64. I had this same problem on version 2.5.1 on the last php version. It appears they are getting in through the admin folder, I have renamed the folder several times to no avail.
    Renaming only obscures it, it doesn't protect it - use an .htaccess password (simple in cPanel).

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  5. #5
    idahowebguy
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    Default Re: Hackers are sending spam

    I have done that now, but don't understand why this hole can not just be fixed.

  6. #6
    idahowebguy
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    Default Re: Hackers are sending spam

    I am still getting used to send email spam and the ISP has totally pulled those accounts now. can anyone give me help. I will gladly pay for assistance. IWG

  7. #7
    osCMax Development Team

    Hackers are sending spam

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    Exclamation Re: Hackers are sending spam

    Quote Originally Posted by idahowebguy View Post
    I am still getting used to send email spam and the ISP has totally pulled those accounts now. can anyone give me help. I will gladly pay for assistance. IWG
    Sounds to me like you've been hacked and your current hosting provider should at least offer some assistance.
    (Sorry, but the phrase "you get what you pay for" springs to mind.)
    http://wiki.oscdox.com/v2.5/setting_...rity#the_cure1

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  8. #8
    idahowebguy
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    Default Re: Hackers are sending spam

    here is what the boys at advanced hosting said:Yes, it was spamming again today.

    I did a virus scan on that account and it didn't find anything that matched a
    known signature.

    Are you able to terminate that account in WHM, then recreate it, install a
    fresh osmax, lock it down, then import your data and images back?

  9. #9
    osCMax Development Team

    Hackers are sending spam

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    Thumbs up Re: Hackers are sending spam

    Quote Originally Posted by idahowebguy View Post
    here is what the boys at advanced hosting said:Yes, it was spamming again today.

    I did a virus scan on that account and it didn't find anything that matched a
    known signature.

    Are you able to terminate that account in WHM, then recreate it, install a
    fresh osmax, lock it down, then import your data and images back?
    A sensible approach, I'd say. That could normally be done in a few hours, or less.
    [A host that includes a maintenance plan would do that for you. ]

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  10. #10
    osCMax Development Team

    Hackers are sending spam

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    Default Re: Hackers are sending spam

    I suspect that you will find that the hackers have left a backdoor to your site ... look for a file which was added around the time you got hacked which is not part of the osCmax install.

    Regards.
    pgmarshall
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