michael_s
07-08-2012, 04:51 PM
Our oscmax.com site and subdomains were taken offline by an attack a few days ago. It has taken a few days to restore everything, but unfortunately some data was lost in the process. There are posts and PMs and bug reports that have been lost and cannot be recovered.
The loss of the data has made it quite clear that the recovery and backup systems we had in place prior to the incident were not adequate. We have taken steps to first close the security hole that allowed the attack and refresh our disaster recovery plan to minimize the risk of data loss.
As a precaution we have expired all passwords on all user accounts. All forum members will receive an email with a new password. Use the new password to login to the forums/main site again and from there you can set a new password.
If the new password you receive does not work for some reason, you can request another be sent to you from this page (be sure you are logged out when accessing this page):
User account | osCMax - osCommerce Maximized (http://www.oscmax.com/user/password)
The loss of the data has made it quite clear that the recovery and backup systems we had in place prior to the incident were not adequate. We have taken steps to first close the security hole that allowed the attack and refresh our disaster recovery plan to minimize the risk of data loss.
As a precaution we have expired all passwords on all user accounts. All forum members will receive an email with a new password. Use the new password to login to the forums/main site again and from there you can set a new password.
If the new password you receive does not work for some reason, you can request another be sent to you from this page (be sure you are logged out when accessing this page):
User account | osCMax - osCommerce Maximized (http://www.oscmax.com/user/password)