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View Full Version : 2.0.4 checkout_confirmation loops back to Checking_shipping without processing order



david
05-13-2010, 06:09 AM
Back in March I tested purchases on the live site and authorize.net AIM worked perfect. While the site has been slightly modified since (only the template for decorative purposes) I just received notice that authorize.net stopped working. Now whenever you make a purchase it just loops back to the checkout_shipping page without completing the purchase.

I set up PayPal to keep site alive but want to get back to authorize.net asap.

Session cookies are being stored in the database (don't fully understand the content but they are there).
WinMerge doesn't show any mods that affect function. (template stuff only).
Database seems to be the only thing left? But I don't know where to start looking.
Authorize gateway correct (checked with Authorize.net)
Login and "code" verified on authorize site.
No md5hash.
Each product has weight.
Freeshipping enabled.

I have 2.0.4 and while PayPal works without sending model info to the PayPal site I really want authorize.net back (cheaper) and I have no idea where to look.

Help???

michael_s
05-13-2010, 06:48 AM
First try disabling, removing and then reinstalling/enabling the authorizenet module from the admin panel. Reconfigure it and see if it works.

If not, you will need to do some digging. Look through server logs, test to see if curl is working, etc.

You should also verify that your site has not been compromised, as that can cause all sorts of random odd behavior.

david
05-13-2010, 09:05 AM
Update:

Host is looking into the issue.

curl is enabled (info.php) and works for paypal at the moment.

authorize.net module removed and re-installed with new code provided by authorize.net (currently active on the site (https://infusefightgear.com/catalog/checkout_confirmation.php)).

Waiting on info from host....:computer:

david
05-25-2010, 03:34 PM
Just wanted to follow up with everyone that may need this type of assistance...

I have a site that is heavily modified and apparently I did something to stop the session cookies from carrying all the needed information from one page to another. My own fault.

I continue to use the PayPal module while I finish re-finishing the site with 2.0.25.

Through WinMerge I was not able to track down the issue, so I know it's something I did with the database with regards to sales representative tracking I created.

The bottom line... What is provided works. Be careful what you do and BACKUP, TEST, and BACKUP again...

Thanks Michael and all the developers :) for such and awesome package...